Return and Refund Policy
Return and Refund Policy
Conditions for Returns
We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, send it back to us within 30 days of delivery for a refund .If you change your mind (it happens to the best of us), please contact service@elecinbox.com as we would love to help you exchange or refund your purchase if returned within 30 days of delivery.
Returning Goods
There are a few things to note: the return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment. All items must be returned in original condition and in the original packaging.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Please contact service team by e-mail service@elecinbox.com to get address.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Refund policy
Once your return is received and inspected, we will send you an email informing you that we have received your returned item. We also inform you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or to your original payment method, within 14 working days.
Please Note: We may refuse a return request if we find evidence of fraud, return abuse, or other manipulative behavior that entitles elecinbox to a corresponding counterclaim.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: service@elecinbox.com